How to cancel your subscription

How to cancel your subscription

You can cancel your uplan subscription at any time. Learn how to cancel your subscription, what happens to your projects after you cancel, and how to reactivate a subscription if you change your mind.


How to cancel your subscription

You can cancel your subscription in the Profile settings / Payment settings, where you have to click on the following buttons:



next step:



next step:





or click on the buttons below to do the same:




next step:




next step:





What happens after I cancel my subscription?

Monthly subscription:

If you cancel your monthly subscription you won't be charged next month. 
After the remaining time on your monthly subscription has expired you'll still have access to your projects, you will be able to download documentation from them, but you'll not be able to modify them.


12 months subscription:

There is no need to cancel the 12 months subscription, this will end automatically at the end of the paid period. After your subscription has expired you'll still have access to your projects, you will be able to download documentation from them, but you'll not be able to modify them. In order to edit the projects again, you will need to purchase a new PRO package.


How to reactivate my subscription

If you change your mind after canceling, you'll be able to reactivate your subscription before or after it expires. 
You can reactivate your subscription or change to another package in the same menu where you cancelled it before.



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